Medical Auditors: You Need a Telehealth Action Plan

Since the Public Health Emergency (PHE) was declared, telehealth usage accounts for 5.7 to 13% of private health insurance claims, which doesn’t even include Medicare and Medicaid. As telehealth grows, the OIG focuses more on it, and now they regularly add telehealth items to their work plan. As medical auditors, we need to be ready.

We need to look at the past, present, and future of telehealth to prepare ourselves for workflow changes and know how to mitigate risks.

Where to start? First, task someone in your company to track changes to telehealth guidelines for all payers and make sure to communicate that information to all. Then, evaluate your current workflow to understand what’s working and what isn’t. And then there’s more to do once you get there.

Download your free copy of “The Past, Present, and Future of Telehealth: Mitigate Telehealth Risks (Part 4 of a 4 Part Telehealth Series)” by Jessica A. Whitney CPC, CPMA, to learn how to:

• Mitigate Telehealth Risks
• Adjust Your Workflow
• Make an Action Plan