Children's Hospital System Gains Clarity and Confidence with Healthicity's Compliance Advisory Services

From Self-Audits to Strategic Security Oversight

A nonprofit pediatric hospital system with more than 4,000 employees, 180+ beds, and 20+ offsite locations partnered with Healthicity’s Compliance Advisory Services to strengthen its security posture. Seeking an objective, structured evaluation, leadership turned to a trusted partner to identify gaps, validate practices, and support proactive planning.

Healthicity’s Compliance Advisory Services helped transform what could have been a burdensome process into a strategic opportunity to validate strengths, address risks, and reinforce a culture of continuous improvement. 


|I would 100% recommend this process to other healthcare organizations. I’ve been part of other risk assessments and other HIPAA risk assessments, and this was well-structured. Healthicity’s Compliance Advisor was so knowledgeable and professional that it made it very easy. Our team looked forward to collaborating with Healthicity and working together.”|

Chief Compliance & Privacy Officer at a Children's Hospital

The Challenge

The hospital relied on self-audits and limited external reviews, but a small cybersecurity team struggled to find the time and bandwidth for a comprehensive risk assessment. A ransomware attack at a nearby hospital heightened urgency, prompting leadership to seek clearer visibility into policy, documentation, and potential security gaps.

The Solution

Healthicity delivered a collaborative, structured HIPAA Security Risk Assessment that provided objective insights, clear visuals, and prioritized recommendations. The process equipped leadership with an actionable roadmap to strengthen policies, improve data practices, and support more informed decision-making.

The Results

Through a collaborative, structured approach, the hospital gained more than a point-in-time assessment:

  • Clear, executive-ready action plans that made strengths and opportunities easy to understand

  • Identification of key risks and opportunities to strengthen data protection practices

  • Modernized policies and procedures integrated into compliance and training strategies

  • Stronger alignment between compliance, privacy, and cybersecurity teams

  • Strategic visibility to guide future investments in staffing, technology, and resources

| Healthicity has an amazing team. As painful as an audit can be, this is the least painful process it could have been. The Healthicity team took the time to understand our organization, what we needed, and where we could improve.” |

Chief Compliance & Privacy Officer at a Children's Hospital