HPC Specialty Infusion Streamlines Compliance Management 

Centralizing Compliance Through HPC’s Journey to a More Efficient System

HPC Specialty Infusion, a specialty pharmacy serving patients with complex medical conditions like hemophilia and immunoglobulin disorders, faced challenges in managing compliance and training tracking using outdated methods. They turned to Healthicity’s Compliance Manager to streamline operations.

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The Challenge

As HPC expanded, the manual use of spreadsheets and paper records to manage compliance and training became inefficient. Tyla Fowlkes, Clinical Educator and Compliance Officer, identified the need for a more modern and streamlined system to manage their compliance efforts.

The Solution

HPC implemented Compliance Manager, attracted by its detailed reporting features and ability to manage training programs for a geographically dispersed team. The platform offered a centralized system for incident reports, training modules, and attestation tracking, simplifying compliance management.

The Results

With Compliance Manager, HPC significantly improved efficiency. Reports are now easily accessible in one central location, saving time and eliminating manual processes. This has allowed HPC’s team to focus more on patient care, and Tyla plans to expand the use of the platform to further enhance compliance training. 

| “Everything is in one place now – incident reports, training modules, attestations that need to be signed – employees can log into their dashboard and access everything, which makes it so much easier.”  |