All Your FAQs on Telehealth During the COVID Pandemic, Answered

All Your FAQs on Telehealth During the COVID Pandemic, Answered

Posted by Lori A. Cox
Jul 14, 2020 11:36:55 AM

I recently wrapped a four-part blog post series, where over the course of those four posts, I answered a total of 53 questions that our community had asked us on the topic of telehealth in the time of COVID. Unsurprisingly, we had a lot to unpack and learn in order to better understand the unique challenges so many of you are facing during this crisis.

After I completed the series, I thought about ways in which the Healthicity team could extend the life of those posts, and make them more easily accessible to you, our readers. So, we decided to bundle all 53 questions into a single resource that you could print out and keep on your desk, or file away as a quick reference somewhere on your computer.

The result is our “Ultimate FAQ for Telehealth During COVID-19.” Download it now, and you’ll find the most comprehensive COVID FAQ, where we answer a ton of questions, including:

  • Are Providers Allowed to Bill Subsequent Visits (after an admission) by Phone?
  • Are There Any Frequency Restrictions On Telehealth Visits In A Specific Timeframe?
  • Is It Required By CMS or Payers that the Type of Media Used Be Documented?

Before you dive in, I would like to remind you that the guidelines and regulations around telehealth are constantly evolving. During COVID-19 crisis, these regulations will continue to be updated. So, the answers that we provided should serve as your guide to how telehealth is being regulated today. It will be our goal to continue providing you updates around the coding and compliance regulations, as they are made public. But, we highly recommend you keep an eye out for new announcements made by CMS and other regulatory bodies.

And remember, if you’re reading this and have any additional questions, outside of those we answered in the Ultimate FAQ for Telehealth During COVID-19, be sure to leave them in the questions and comments section below. Otherwise, I’d just like to take a moment and thank each and everyone of you for all you do in (and for) the healthcare field.

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Questions or Comments?