When your staff sees something, they need a simple, safe way to say something. Traditional reporting methods often create barriers that delay or prevent critical information from being shared. SmartLine removes those barriers by putting powerful, confidential reporting tools directly into your...
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What the OIG’s First ICPG Means for Skilled Nursing Facilities—and Why It Matters
In November 2024, the OIG released the first Industry-Specific Compliance Program Guidance (ICPG), focusing on skilled nursing facilities (SNFs).
4 New Areas of Oversight Compliance Leaders Should Watch
How AI is Reshaping Compliance Hotlines for Speed and Accuracy
SmartLine transforms the way teams collect and respond to incident reports. Available 24/7, it offers voice and SMS intake with AI-powered conversational prompts, plus web-based reporting via QR code. Every submission is automatically transcribed, summarized, and securely stored as a new incident...
Recent Settlement Highlights Challenges in Modifier 25 Usage
In the latest Deeper Than the Headlines feature, we unpack a recent $427,000 settlement involving a Connecticut-based physiatrist and her practice that underscores a persistent risk area for providers: improper use of Modifier 25.
The High Cost of Getting Psychotherapy Coding Wrong
Protect Your Bottom Line by Managing Compliance Risk Smarter
What Compliance Officers Need to Know About Today’s Healthcare Cyberattacks
Healthcare cyberattacks are not just increasing—they’re evolving. In our latest episode of Compliance Conversations, CJ Wolf welcomes Anurag Lal, CEO of NetSfere and a former U.S. broadband official, for a candid discussion on the urgent threat cyberattacks pose to healthcare organizations.