Healthicity Blog

If you’re using spreadsheets to manage compliance, you already know the pain: version control issues, endless follow-ups, and mounting risk.

You already know that cybersecurity isn’t just IT’s responsibility; it’s a core part of compliance. But turning best practices into daily habits across your organization can be easier said than done.

If you’re still relying on spreadsheets, email chains, or endless review meetings to manage compliance, you’re not alone. But the truth is: these outdated processes aren’t just frustrating. They can actually put your organization at risk.

Healthcare compliance incidents can emerge at any time, like an anonymous report of an over payment, suspicious ePHI access alert, or a whistleblower allegation of suspected fraud. For compliance teams, managing these incidents quickly, accurately, and within federal and other regulations is...

Today’s compliance teams face rising expectations, tighter regulations, and mounting complexity. Yet many are still relying on static spreadsheets and siloed tools that can’t keep up with their day-to-day needs.

SmartLine transforms the way teams collect and respond to incident reports. Available 24/7, it offers voice and SMS intake with AI-powered conversational prompts, plus web-based reporting via QR code. Every submission is automatically transcribed, summarized, and securely stored as a new incident...

Compliance is complex. Managing your program shouldn’t be.

A reliable compliance hotline isn’t just a nice-to-have—it’s essential. That’s why we’re excited to introduce SmartLine by Healthicity, the next evolution in compliance reporting. Powered by AI, SmartLine is built to deliver the speed, precision, and confidentiality your organization needs to...