Healthicity Blog

Over 1,000 coding, auditing, compliance and healthcare executives contributed to our 2018 Compliance and Auditing Benchmark report.

I have over 30 years’ experience in the healthcare industry. During that time, I’ve experienced workplace stress, boredom, frustration and a whole host of other challenges.

In this episode of compliance conversations, I sat down with Stephani Scott, VP of Audit Services for Healthicity, to chat about her twenty years of experience and pick her brain on important auditing issues.

As an auditor, you need to really focus on the task at hand. You’re detail-oriented and if you’re like me, you’ve got a lot to do. From making lists to staying organized, there are a number of ways you can beat distractions and be more productive.

Level 1-established patient encounter code, 99211, can be confusing. CPT defines this code as, “the evaluation and management of an established patient, that may not require the presence of a physician or other qualified healthcare professional.

One of the most important audit tasks is delivering the post-audit results. Our goal as auditors, is to give feedback in a way that leads to improvements in accuracy and documentation.

The long days of reviewing stacks of paperwork on your desk are finally over. But, spreadsheet tools like Microsoft Excel are terrible for healthcare.

Auditing is hard work and requires a special kind of personality and superhuman attention to detail.