A compliance hotline is only effective if employees feel safe using it. If team members don’t feel comfortable reporting concerns, risks stay hidden. Fear of retaliation, language barriers, or uncertainty about what happens after a report is submitted can all prevent employees from speaking up.
That’s where SmartLine changes the equation.
SmartLine provides employees with a safe, anonymous way to report concerns 24/7, in the language they’re most comfortable using. Whether they prefer to call a hotline or scan a QR code to submit a web-based report, SmartLine captures the full story clearly and securely, without unnecessary friction.
Behind the scenes, compliance teams gain powerful tools that make follow-up seamless:
- Multilingual intake with AI-powered translation
- Immediate access to reports
- Secure, anonymous two-way SMS and web communication
- Unique report IDs for transparent tracking and follow-up
Employees can check the status of their report without revealing their identity, and compliance teams can ask clarifying questions, strengthening investigations while maintaining trust.
Adoption is just as important as functionality. That’s why SmartLine also offers ready-to-use signage and materials that make reporting options visible and accessible across your organization.
When employees can report comfortably and confidently, issues surface earlier. Investigations are stronger. Culture improves. And compliance programs become proactive.
Level Up Your Compliance Hotline
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