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Resource Center

Discover a wealth of best practices and real-world examples on how you can simplify your auditing, compliance, coding and training challenges.

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What Impact has COVID-19 had on Risk Adjustment?

Dive into the latest guidances affecting RAF scores, the administrative flexibilities available to you, and what steps can be taken to mitigate the impact of underutilization.


The 2020 Annual State of Compliance and Auditing

Dive into 2020's Annual State of Compliance and Auditing data visualization, pro tips, and benchmarking data provided by more than 800 respondents.



The Ultimate FAQ for Telehealth During COVID-19

53 COVID-19 Telehealth questions, from our community, answered and bundled together all in one asset.


State of Coding & Auditing Compliance in 2020

We conducted our annual survey of 1,000 healthcare professionals to gather insights to better understand the impact of efficient coding and auditing departments. CEU available.

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ICD-10-CM, Explained (Part 5)

This mini ICD-10-CM refresher course examines Pregnancy, Congenital Malformations, Laboratory Findings and more.


Managing Incidents in a Digital-First World

We completely redesigned Compliance Manager to help you simplify your own incident management process and minimize your own risk. See the changes in this free webinar.

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A Closer Look: How to Audit Surgical Notes

Let us help clarify what NCCI edits mean and how they are used, use of Modifier 59 and how to explain CCI edits to providers. CEU available.

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How to Accurately Audit in the Evolving State of Telehealth

It's time to look into how we audit telehealth services under the new normal with additional insight and knowledge provided by our auditing expert. CEU available.

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How to Boost Your Productivity in the New Normal

Learn how software can help you work more efficiently remotely, distribute policies & procedures and effectively create and manage new incidents.

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Telehealth in the Time of Covid-19

This whitepaper addresses the basic guidelines for telehealth services along with comprehensive explanations of more complex aspects.

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Advice for Onboarding and Managing Remote Employees

Learn effective communication strategies, manage projects and increase productivity, smart tricks for onboarding new employees and proper HIPAA privacy and security policies.

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Maintaining Compliance During a Crisis

This webinar conversation will discuss some basic theories of crisis management and answer questions about managing an effective compliance program while in the midst of a crisis.

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ICD-10-CM, Explained (Part 4)

This Explainer series consists of Healthicity experts breaking down the complexity of ICD-10-CM Sections 1.C.10, 1.C.13 and 1.C. 12.


How to Accurately Dissect an Operative Report

Whether you’re auditing your surgeons on a regular basis, or the thought of operative reports gives you severe anxiety, we’ve got a ton of best practices for you. CEU Available.

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An Experts Guide to Building a Career in Compliance

Discover what you can do to become an ideal compliance candidate or what your organization should look for when hiring or promoting someone into compliance.

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To Self-Disclose, or Not Self-Disclose

We debate the pros and cons of self-disclosure on three common issues, including HIPAA breach, Anti-Kickback and coding or billing repayment errors. CEU available.

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Unlocking the Fraudulent Mind

By learning the human desires, intentions, and actions that result in fraud, you can develop a better compliance program designed to correct non-compliance. CEU available.

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ICD-10-CM, Explained (Part 3)

Let us buy you a little extra time by quickly and clearly explaining Section 1.C.6., 1.C.7. and 1.C.9. of ICD-10-CM Coding Guidelines.


How to Prepare Your Organization for a RADV Audit

Find out what a real RADV audit looks like, tips and tricks to validate HCCs and proposed CMS updates for 2020.

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The PEPPER and You: How to Easily Improve Your Audit Program

Implement best practices to improve your coding compliance, what qualifies as high-risk areas and how to audit based on your facility’s results.


What I Learned from the 2020 CPT® Symposium

Find all of the 2020 AMA CPT®️ and RBRVS Symposium updates, plus my personal highlights in this eBrief.


Decoding the Mysteries of Modifier 25

A deep look at all of the rules, guidelines, and some case study examples to help you simplify the complex nature of modifier 25.

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Ask an Auditor Anything (Part 1)

We compiled all of your questions and took a bunch of them to our resident coding and auditing experts and sat down for a little chat.



What You Must Do to be HIPAA Compliant in 2020

Get the answers to your annual HIPAA risk assessment questions from our resident HIPAA compliance expert.